EU Career Serwis (NIP , KRS: , REGON: ) is committed to maintaining the highest standards of confidentiality and privacy. We operate in full compliance with European and Polish data protection regulations, including the General Data Protection Regulation (GDPR).
All reasonable steps are taken to protect client information from unauthorized access, misuse, loss, alteration, or disclosure.
Data is collected exclusively for business operations, legal compliance, client communication, and service improvement.
Client data will never be disclosed to third parties without explicit consent, unless required by law.
By engaging with EU Career Serwis, clients acknowledge and agree to these terms and our data protection practices.
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Scope of Services and Client Eligibility
EU Career Serwis provides consultancy and advisory support in immigration, legal, and regulatory processes.
Services include assistance with document preparation, application guidance, and procedural support.
Service scope may differ depending on the client's individual needs.
All immigration and regulatory outcomes remain at the sole discretion of competent authorities.
EU Career Serwis does not guarantee successful immigration approvals, employment offers, or related outcomes.
Services are advisory in nature and are not a substitute for formal legal advice.
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Payment Conditions
All service fees must be paid in full before commencement of the consulting process.
EU Career Serwis charges are separate from external costs such as fees charged by:
Clients are solely responsible for covering these third-party fees.
Immigration authorities
Consulates
Testing centers
Other regulatory entities
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Refund Eligibility
Refund eligibility applies only to clients who have paid the full service fee without outstanding balances.
Refunds are limited to consulting fees paid to EU Career Serwis and exclude non-refundable taxes or administrative charges.
Refunds may be considered if an application is officially rejected by the relevant authority, provided that:
Approved refunds are processed within 15-30 working days, subject to potential external delays.
The client submits a complete Online Refund Claim Form.
Supporting documents, such as a formal rejection letter, are provided.
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Force Majeure and Exceptional Circumstances
EU Career Serwis is not responsible for service disruptions caused by events outside its control, including:
Natural disasters
Pandemics
Acts of war or terrorism
Government restrictions
Significant changes in immigration policy
In such cases, services will resume once feasible. Refunds are not issued for delays caused by uncontrollable circumstances.
If a procedural issue on the company's part affects a client's case, EU Career Serwis may review the matter in good faith and, at its discretion, provide a partial refund or alternative resolution.
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Third-Party Fees and Charges
Service fees paid to EU Career Serwis are entirely separate from third-party fees (immigration authorities, testing centers, consulates, etc.).
These external charges remain the sole responsibility of the client.
EU Career Serwis fees are determined independently to reflect service quality and cannot be contested once registration is completed.
Refunds or transfers of services are not permitted if the client voluntarily discontinues services.
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Confidentiality and Data Protection Obligations
EU Career Serwis guarantees full compliance with GDPR standards, ensuring client data remains confidential and secure.
Clients must provide accurate and complete information relevant to the immigration process.